Hey, influencers: be careful with ChatGPT
Powerful AI tools like ChatGPT make it super easy to generate inaccurate and dangerous and inaccurate content. Relying heavily on AI to write can be messy.
Read more →#ux: 16 posts tagged
The Decoy Effect: More options for an easier choice
11-07-2023
The Decoy Effect is a cognitive bias that causes people to have a strong preference between two options, when presented with a third option that is inferior to one of the original options.
Breaking the cycle: Data-driven product descisions
09-04-2023
Learn how to escape common product development pitfalls using data-driven decisions. Read how Craftwork used analytics to optimize their user experience.
Maximize user retention: the cognitive science approach...
07-04-2023
Understand how multitasking affects your customers' memory, and improve your product design and engagement with cognitive psychology and the Zeigarnik effect.
Intellectual humility: how to be wrong productively
06-13-2023
How to use being wrong to improve UX and product design. Learn how to embrace mistakes and create better products for your users.
Cognitive load, UX, and why you should care
06-06-2023
Cognitive load is a concept that is important to understand that is often overlooked, and has a huge impact on both UX and the lived experience of building your product.
The math behind why cafes should have round tables
02-21-2023
Though we don't often think of it this way, the objects and buildings around us are the result of a series of design decisions.
Perception and unexpected tricks of the mind
01-31-2023
Explore the fascinating world of perception and cognition in the Tiny Improvements newsletter. Uncover the unexpected tricks of our minds and learn how to make tiny improvements in our cognitive abilities.
These are the books that shaped my career
01-17-2023
A sampling of books that have had a fundamental impact on my career as a designer, developer and startup founder.
Customer experience, quality, and the hype cycle
12-06-2022
The Gartner Hype Cycle, and its relationship with customer experience for new products and companies.
VOICE Talks August 2021: Trust the researchers for voice-first UX
As a part of my work as a DevRel lead for Google Assistant, I did a guest segment on VOICE Talks in August of 2021, talking about why UX research for voice-first experiences is so crucial.
CSS talk: you should really know about the ch unit
This is an article about CSS and usability. The ch unit in CSS was a revelation for me, and I promise that if you don't know about it already, you're gonna love it.
Read more →Matter - a whole thing about design
From a talk I gave at my then-home-base Hygge Coworking at a community event. The thesis: we're all designers, and you should give a damn about the things you put into the world.
Slides are available on slideshare.
Design Matters, Hygge Zero day
These are slides from an empassioned talk I gave about design during a community event called Zero Day at Hygge Coworking in Charlotte, NC, USA.
The thesis: good design is important, and you should be paying attention to good-and-bad design in the world around you. Contributing to making the world better for everyone is everyone's job.
Slides are available on SlideShare
Your App is Ugly
A rehash of a talk on the basics of design and aesthetics, covering color theory, swiss design, and some of the historical roots of modern design.
Authored with Andrew Miller, Jeremy Osborn, and Leah Cunningham
Slides are available on SlideShare
Designing Windows 8.1 apps, from the ground up
This is a talk I gave at Blend Conf in Charlotte, NC USA in 2013, when I was working for Microsoft as a UX Designer. If you're interested in learning how to design apps for a version of Windows that came out in 2012, this is your day!
Slides are available on Slideshare